What is SalesForce?

Salesforce is a cloud-based software company that provides businesses with tools that help them find more prospects, close more deals, and provide a higher level of service to their customers. Salesforce services allow businesses to use cloud technology to better connect with partners, customers, and potential customers. Using the Salesforce CRM, companies can track customer activity, market to customers, and many more services. 

A CRM(Customer Relationship Management) platform assists a company go deeper with all metrics and data, it helps you set up a dashboard that showcases your data visually. In addition to this , you can also have personalized outreach with automation.

Nowadays Businesses are dealing with millions of customer data and using those data securely is also another problem.

Salesforce Architecture

1. Multi-tenant: Salesforce stores data in a single database schema.There can be a single instance of a software server with multiple tenants.

2.Metadat: Salesforce uses a metadata-drivent development model. It makes developer to focus on building the application. Customization and scaling up easy to do.

3.API: Salesforce provides a powerful source of APIs. Every feature of the Salesforce design has been planned and implemented precisely.